The key to our management system is hands-on, personalized and customized service.
Our Mission Statement
Our mission is to meet the Homeowners Association’s short-term and long-term goals through professional and unique association management. To that end, we offer a customized and hands-on management service based upon qualities such as diligent follow-up, responsiveness, high ethical standards, and clear lines of communication. Your peace of mind begins with our commitment to clear communication and keeping membership fully informed of developing issues. We know that homeowners will contact us on a regular basis; it is our practice to address all homeowner concerns in a prompt and consistent fashion.
Partnered With CHCS Online
California HOA Collection Services – “A Smarter Way to Collect”
At CHCS our mission is to prevent delinquent accounts from escalating by using credit reporting as a primary means of incentivizing homeowners to remain current and in good standing. We are, however, prepared to record liens and initiate non-judicial foreclosures when necessary.
No Unnecessary Delays – We Do Not Hold Funds.
Unlike other collection agencies where the industry standard is two to three weeks, from the moment we collect your funds they are transferred to the HOA’s operating account within 24-hours.
Our Goals are Aligned.
Through our uniquely modern and customer centric collection methods, we work closely with our clients to assist associations by minimizing delinquencies, reaching annual budgetary goals and maximizing reserve contributions. This not only results in a higher quality of life within the community, but maximizes property values as well.
Jean-Paul work closely with delinquent homeowners to make sure they fully understand each stage of the collections process. We have found that this type of close contact with homeowners encourages their cooperation, and yields the fastest results. Also, we believe that the collection process should have a minimal impact on the association, therefore, delinquent owners are billed directly for the costs involved.
Amie Vines heads up the Accounting Department at Vines Management, Inc. making Amie perfectly suited to manage the CHCS Client Trust Account. At CHCS we employ uniquely modern methods for quicker service and better overall results. Amie has structured our collections business model to collect faster than any other agency, and has developed an innovative incentive plan that keeps owners current which in the end keep the association’s budget on-track.
Unsolicited Testimonials From Our Clients
“I wanted to take the opportunity to thank you for all of your service during my time at Holloway since 2007. You have always been incredibly fast and attentive to address any issues with the building.”
8530 Holloway, West Hollywood
“Thank you for being so diligent and thorough in your responses, we really appreciate it!!”
8530 Holloway, West Hollywood
“Very impressed, with attention to detail and promptness of responses to every day and emergent problems for our HOA.”
132 Maple Drive Board, Beverly Hills
“Vines did an awesome job of turning this around especially since this is the first day of rain when roofers are so busy!”